At Elahi, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, shop with us, or engage with our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (e.g., credit/debit card details, UPI)
Non-Personal Information:
- Browser Type and Version
- IP Address
- Device Information
- Website Usage Data (e.g., pages visited, time spent on the site)
Information You Provide:
- When you create an account
- Subscribe to our newsletter
- Participate in surveys, promotions, or events
- Contact us via email, chat, or phone
How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To personalize your shopping experience
- To send marketing emails and updates (with your consent)
- To analyze website performance and improve our services
- To detect and prevent fraud or unauthorized activity
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
Service Providers:
- Payment processors
- Shipping and logistics partners
- IT and marketing service providers
Legal Compliance:
- To comply with applicable laws or regulations
- In response to a lawful request from authorities
Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: For website functionality.
- Analytics Cookies: To track website usage and improve performance.
- Marketing Cookies: To deliver personalized ads.
You can manage your cookie preferences through your browser settings.
Data Security
We implement robust security measures to protect your information, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Regular monitoring for vulnerabilities
While we strive to protect your data, no method of transmission over the internet is 100% secure.